Shipping policy

Ground Shipping:

• Carriers: To improve delivery times, Nanit uses regional carriers that are auto-assigned for each order. These may include DHL, DHL Global Mail, FedEx, OnTrac, OSM, Pitney Bowes, SpeedX, UPS, and USPS.
• Delivery Time: 3-7 business days after shipping
• Cost: Free for orders over $35

Express Shipping:

• Shipping Method: 2nd Day Air
• Processing Time: 1-2 business days (Monday to Friday)
• Delivery Time: Within 2 business days after shipping
• Additional Cost: Yes

Important Notes:

• We cannot ship to PO boxes.
• Free ground shipping does not guarantee delivery within a specific time frame.
• For time-sensitive deliveries, please keep in mind that orders take 1–2 business days (Mon–Fri) to process, plus shipping time. Because hotel deliveries can sometimes be unpredictable, we don’t recommend shipping to hotels — we’re unable to guarantee arrival dates or offer replacements/refunds if the package doesn’t reach you in time.