You Can Find Nanit Almost Everywhere
Whether you prefer the personal touch of your local baby boutique or the convenience of shopping online from your favorite national retailer, Nanit is there. We’ve partnered with retailers big and small, including Target, Nordstrom, Amazon (Ships from Amazon and Sold by Amazon), Babylist, and more—so you can shop where it makes the most sense for your family. These partners are more than just sellers, they’re trusted extensions of the Nanit community, bringing our products to shelves and screens where parents are already shopping.
But Here’s Why Buying From an Authorized Retailer Is So Important
With Nanit’s growing popularity, there’s been a rise in third-party sellers offering our products; sometimes at a lower price. We get it: saving money always feels good. But here’s the truth; these sellers are not authorized by Nanit, and when you buy from them, you may be taking a bigger risk than you realize.
Products sold by unauthorized sellers may be:
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Used or refurbished without being labeled as such
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Missing parts or accessories
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Damaged or defective
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Ineligible for Nanit’s warranty or customer support
That’s not the experience we want for any parent.
Shopping on a Marketplace Site? Here’s What to Look For:
Retailers like Amazon and Walmart are trusted names—but because they also operate as marketplaces, it’s important to double-check who you’re actually buying from.
To ensure your Nanit purchase is covered by our warranty and support policies, make sure it’s being sold by an authorized seller.
Here’s how to spot a legitimate listing on these sites:
Safe to Buy
Look for listings that say:
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“Sold and shipped by Amazon”
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“Sold by Nanit and fulfilled by Amazon”
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“Sold and shipped by Walmart”
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“Sold and shipped by Target”
These are authorized channels that guarantee you’re getting a new, authentic Nanit product with full access to our customer support and policies.
Watch Out For
Avoid listings that say:
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“Sold by [Third-Party Seller]”
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“Ships from and sold by [Third-Party Seller]”
These are often unauthorized resellers. Even if the price looks good, these products may be used, missing parts, or ineligible for warranty and support—and they’re not backed by Nanit’s Happiness Guarantee.
Quick Tip:
Before you click "Add to Cart," check the seller info listed just below the button. If it’s not the retailer themselves or Nanit, it’s best to steer clear.
Here's an example of what to look for on Amazon:
Only Authorized Retailers (and Nanit.com) Offer the Peace of Mind You Deserve
When you purchase from Nanit.com or one of our authorized retailers, you're not just getting a product, you’re getting our full support. That includes:
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Our Happiness Guarantee, which gives you 30 days to try Nanit and decide if it’s right for you. (Read more about that here)
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Access to our customer support and troubleshooting
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Warranty protection (Read more about that here)
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The confidence that what you're buying is genuine, new, and complete
How to Make Sure You're Buying from an Authorized Seller
It’s simple: check our list of authorized retailers. If the seller isn’t listed there, we recommend steering clear, even if the price is tempting. If you are unsure if a retailer is authorized, you can always reach out to use directly by emailing us Nanit Help.
We’re honored to be part of so many families' parenting journey and we’re grateful to every retailer who helps bring Nanit to parents nationwide.