Order Fulfillment Specialist

Location: New York, NY

Nanit is the first smart monitor to merge computer vision with data-backed sleep science, to produce the most advanced and secure camera technology ever introduced to the home. Nanit is combining computer vision, machine learning, and advanced camera sensors to measure a baby's sleep cycle by providing actionable insights that lead to improved sleep for the entire family. We are a dynamic VC-backed startup with proven products, marquee investors and a terrific team of people.

The Job:

The Order Fulfillment Specialist will be responsible for processing B2B orders accurately, ensure all orders (including e-commerce orders) are shipped on a timely manner, maintain and monitor all electronic transactions to ensuring efficient functioning of electronic data interchange and compliance of all EDI communication. The role will also provide support in the areas of logistics and warehouse.
• Process both electronic and manual B2B orders accurately on a daily basis.
• Generate, provide, and maintain the necessary EDI documents to ensure EDI compliance with retail customers; generate and provide other transactional documents as required.
• Monitor all orders to ensure timely outbound shipments.
• Interact with internal and external customers to provide shipment updates.
• Research and resolve shipment and inventory discrepancies.
• Work with Customer Service and 3PL facilities to properly process RMA.
• Coordinate with freight forwarder and 3PL for inbound shipment receiving and stock balancing.
• Other duty as assigned.

Requirements and Capabilities:

• 1 years working experience, preferably in the field of order fulfillment or customer service.
• College degree preferred.
• Desire to learn and detail oriented.
• Good basic math skills.
• Excellent interpersonal, written and verbal communication skills.
• Proficient in computer software, Microsoft Office.
Apply: order.fulfillment.specialist@nanit.com