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Nanit Privacy Policy

Last Updated: January 13, 2021

This privacy policy (“Privacy Policy”) governs how we, Udisense, Inc. DBA: Nanit (together, “Nanit” “we”, “our” or “us”) use, collect and store Personal Data we collect or receive from or about you (“User”, “you”) such as in the following use cases:

  1. When you browse or visit our website, www.nanit.com (“Website”);

  2. When you make use of, or interact with, our Website

    1. When you request a free trial

    2. When you download the guides

    3. When you use our “refer a friend” functionality

    4. When you send gift certificates and products

    5. When you write reviews

    6. When you apply and complete the survey

    7. When you complete the form "Nanit for business"

    8. When you contact us for research inquiries

    9. When you subscribe to our Nanit's Affiliate Program

    10. When you want to become an authorized retailer

    11. When we process your job application

    12. When you subscribe to the email list / newsletters / blog

    13. When you contact us (e.g. customer support, help, submit a request)

  3. When you make use of our App and Camera (together and separately the "Services")

    1. When you create an account, purchase a product and/or Services

    2. When you set up the Nanit's camera

    3. When you enable the recording or streaming features for the Services

    4. When you create additional caregivers for your use of the Services

  4. When you attend a marketing event and provide Personal Data

  5. When we acquire your Personal Data from third-party sources (such as lead-generation companies)

  6. When we use the Personal Data of our service providers and suppliers(e.g., contact details)

  7. When we use the Personal Data of our Resellers, Distributors, Agents (e.g., contact details)

  8. When we use the Sleep metrics of our customers for research purposes

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal data. “Personal data” or “personal information” means any information that can be used, alone or together with other data, to uniquely identify any living human being. This Privacy Policy also provides notice to you as may be required by EU’s General Data Protection Regulations ("GDPR") and other European Economic Area, UK and Swiss data protection law, California’s Consumer Privacy Act ("CCPA") or other law (applicable law in any given case is the "Data Protection Law"). Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions.

Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.


Table of contents:

  1. What information we collect, why we collect it, and how it is used

  2. How we protect and store your information

  3. How we share your personal information

  4. Additional information regarding transfers of personal information

  5. Your privacy rights

  6. Other California Privacy Rights

  7. Use by children

  8. Links to and interaction with third party product

  9. Log files

  10. Analytic tools

  11. Specific Provisions Applicable Under California Privacy Law

  12. Our California Do Not Track Notice

  13. Deletion Of Content From California Residents

  14. Contact us


This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically for the latest version of the Privacy Policy, as indicated below. If there will be any significant changes made to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.


1. What information we collect, why we collect it, and how it is used


Data we collect Why is the data collected and for what purposes? Legal basis Third parties with whom we share your data Period of storage Consequences of not providing the data
When you browse or visit our website

Cookies, analytic tools and log files.

For more information, please read our cookies policy [https://www.nanit.com/legal/cookie-policy]

Marketing, analytics, statistics, to improve our Website.

Consent

Legitimate interest (e.g. essential cookies)

3rd party platforms such as for the following purposes:

  • Google analytics (analytic tool)

  • Mailchimp (marketing tool)

For more information, please read our cookies policy [https://www.nanit.com/legal/cookie-policy]

Cannot collect and store the information

Cannot use or access some parts of the website

When you make use of, or interact with, our Website
When you request a free trial
  • Full name

  • Email address

  • Credit Card details

  • Billing address

  • Any other information that you decide to provide/supply us

  • To provide a free trial

  • To notify users when trial is about to be over

  • To offer users to upgrade their plan

  • To automatically renew plan when free period is over

Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to provide a free trial).

3rd party platforms such as for the following purposes:

  • AWS (Hosting & Storage)

  • Intercom (Customer Communication)

  • Mixpanel (User Analytics)

  • Mandrill (Email notifications)

  • Zendesk (Customer support)

  • Stitch Data (BI)

  • Tableau (BI)

  • Coralogix (Log processing)

  • RouteThis (app logs)

  • Firebase (app crash information)

  • Alexa (when using Alexa)

  • Google Analytics (Web page tracking)

  • Apple (push notifications)

  • Shopify (e-commerce CMS)

  • Google (spreadsheets)

  • Stripe (Payment processing)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot provide a free trial

Cannot notify when free trial is about to be over

Cannot offer users to upgrade their plan

Cannot renew plan when free period is over

  • Full name

  • Email address

To send marketing communications

Consent

3rd party platforms such as for the following purposes:

Advertising

  • Facebook - ad platform

  • Google Ads - ad platform

  • Marin Software - ad platform

  • Criteo - ad platform

  • Quora - ad platform

  • Reddit - ad platform

  • Pinterest - ad platform

  • Yahoo - ad platform

  • AdRoll - ad platform

  • Taboola - ad platform

  • Perfect Audience - ad platform

  • Shareasale - affiliate platform

  • Outbrain - ad platform

  • Supermetrics - advertising analytics tool

E-Commerce

  • Shopify - ecommerce CMS

  • Seguno - marketing software for identifying influencers

  • ID.me - marketing software for verifying identity of military customers

  • Disco - marketing software for creatung bulk discount codes

  • Referralcandy - marketing software for referrals

  • Signifyd - marketing software for fraud prevention

  • Stitch Labs - inventory management tool, sends orders to our warehouse for fulfillment

  • Avalara/TaxJar - tax collection software

  • Zapier - used to connect various tools together

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot send marketing communications
When you download the guides
  • Full name

  • Email address

  • Due date or birth date

  • Any other information that you decide to provide/supply us

  • To allow you to download the guides

Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to provide a free trial).

3rd party platforms such as for the following purposes:

Advertising

  • Facebook - ad platform

  • Google Ads - ad platform

  • Marin Software - ad platform

  • Criteo - ad platform

  • Quora - ad platform

  • Reddit - ad platform

  • Pinterest - ad platform

  • Yahoo - ad platform

  • AdRoll - ad platform

  • Taboola - ad platform

  • Perfect Audience - ad platform

  • Shareasale - affiliate platform

  • Outbrain - ad platform

  • Supermetrics - advertising analytics tool

E-Commerce

  • Shopify - ecommerce CMS

  • Seguno - marketing software for identifying influencers

  • ID.me - marketing software for verifying identity of military customers

  • Disco - marketing software for creatung bulk discount codes

  • Referralcandy - marketing software for referrals

  • Signifyd - marketing software for fraud prevention

  • Stitch Labs - inventory management tool, sends orders to our warehouse for fulfillment

  • Avalara/TaxJar - tax collection software

  • Zapier - used to connect various tools together

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot download the guides.

When you use our "refer a friend" functionality
  • Full name

  • Email address

  • To process your “refer a friend” request

  • To get a reward for the "refer a friend" functionality

For more details, please see our Referral Program Terms of Service

Consent

Legitimate interest (e.g. to process the request).

3rd party platforms such as for the following purposes:

Advertising

  • Facebook - ad platform

  • Google Ads - ad platform

  • Marin Software - ad platform

  • Criteo - ad platform

  • Quora - ad platform

  • Reddit - ad platform

  • Pinterest - ad platform

  • Yahoo - ad platform

  • AdRoll - ad platform

  • Taboola - ad platform

  • Perfect Audience - ad platform

  • Shareasale - affiliate platform

  • Outbrain - ad platform

  • Supermetrics - advertising analytics tool

E-Commerce

  • Shopify - ecommerce CMS

  • Seguno - marketing software for identifying influencers

  • ID.me - marketing software for verifying identity of military customers

  • Disco - marketing software for creatung bulk discount codes

  • Referralcandy - marketing software for referrals

  • Signifyd - marketing software for fraud prevention

  • Stitch Labs - inventory management tool, sends orders to our warehouse for fulfillment

  • Avalara/TaxJar - tax collection software

  • Zapier - used to connect various tools together

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot process your "refer a friend" request

Cannot get a reward for the "refer a friend" functionality

  • Full name

  • Email address

  • To send you marketing communications

Consent

3rd party platforms such as for the following purposes:

Advertising

  • Facebook - ad platform

  • Google Ads - ad platform

  • Marin Software - ad platform

  • Criteo - ad platform

  • Quora - ad platform

  • Reddit - ad platform

  • Pinterest - ad platform

  • Yahoo - ad platform

  • AdRoll - ad platform

  • Taboola - ad platform

  • Perfect Audience - ad platform

  • Shareasale - affiliate platform

  • Outbrain - ad platform

  • Supermetrics - advertising analytics tool

E-Commerce

  • Shopify - ecommerce CMS

  • Seguno - marketing software for identifying influencers

  • ID.me - marketing software for verifying identity of military customers

  • Disco - marketing software for creatung bulk discount codes

  • Referralcandy - marketing software for referrals

  • Signifyd - marketing software for fraud prevention

  • Stitch Labs - inventory management tool, sends orders to our warehouse for fulfillment

  • Avalara/TaxJar - tax collection software

  • Zapier - used to connect various tools together

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot send you marketing communications

When you send gift certificates and products
  • Full name

  • Email address

  • Phone number

  • Card details

  • Billing Address

  • Any other information that you decide to provide/supply us

  • To process your “gift certificates” request

  • To collect the payment for the gift card

  • To deliver the gift card

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to process the request).

3rd party platforms such as for the following purposes:

  • Intercom (Customer Communication)

  • Mixpanel (User Analytics)

  • Mandrill (Email notifications)

  • Stitch Data (BI)

  • Tableau (BI)

  • Stripe (Payment processing)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot process your request

Cannot collect payments for gift

Cannot liver the gift card

  • Full name

  • Email address

  • To send you marketing communications

Consent

3rd party platforms such as for the following purposes:

Advertising

  • Facebook - ad platform

  • Google Ads - ad platform

  • Marin Software - ad platform

  • Criteo - ad platform

  • Quora - ad platform

  • Reddit - ad platform

  • Pinterest - ad platform

  • Yahoo - ad platform

  • AdRoll - ad platform

  • Taboola - ad platform

  • Perfect Audience - ad platform

  • Shareasale - affiliate platform

  • Outbrain - ad platform

  • Supermetrics - advertising analytics tool

E-Commerce

  • Shopify - ecommerce CMS

  • Seguno - marketing software for identifying influencers

  • ID.me - marketing software for verifying identity of military customers

  • Disco - marketing software for creatung bulk discount codes

  • Referralcandy - marketing software for referrals

  • Signifyd - marketing software for fraud prevention

  • Stitch Labs - inventory management tool, sends orders to our warehouse for fulfillment

  • Avalara/TaxJar - tax collection software

  • Zapier - used to connect various tools together

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot send you marketing communications
When you write reviews
  • Full name

  • Email address

  • Photo / Pictures

  • Baby information (name, age, date of birth)

  • Country and City

  • Message (e.g. your story)

  • Any other data you decide to provide/supply

  • To process and share your review / story

  • To publish your review in our website or Nanit's channels (e.g. social networks (consistent with your consent)

Consent

Legitimate interest (e.g. publish your reviews of Nanit)

3rd party platforms such as for the following purposes:

Advertising

  • Facebook - ad platform

  • Google Ads - ad platform

  • Marin Software - ad platform

  • Criteo - ad platform

  • Quora - ad platform

  • Reddit - ad platform

  • Pinterest - ad platform

  • Yahoo - ad platform

  • AdRoll - ad platform

  • Taboola - ad platform

  • Perfect Audience - ad platform

  • Shareasale - affiliate platform

  • Outbrain - ad platform

  • Supermetrics - advertising analytics tool

E-Commerce

  • Shopify - ecommerce CMS

  • Seguno - marketing software for identifying influencers

  • ID.me - marketing software for verifying identity of military customers

  • Disco - marketing software for creatung bulk discount codes

  • Referralcandy - marketing software for referrals

  • Signifyd - marketing software for fraud prevention

  • Stitch Labs - inventory management tool, sends orders to our warehouse for fulfillment

  • Avalara/TaxJar - tax collection software

  • Zapier - used to connect various tools together

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot process and share your review / story

Cannot publish your review in our website or Nanit's channels (e.g. social networks)

When you apply and complete the survey
  • Full name

  • Email Address

  • Location

  • Platform (ios/android)

  • To process your answers

  • To contact you in case that you win the survey

Consent

Legitimate interest (e.g. to process your response of the survey)

3rd party platforms such as for the following purposes:

  • Qualtrics (survey platform)

  • Intercom (user management)

  • Survey monkey (survey platform)

  • Google forms (survey platform)

  • Slack (team communications and answer collection)

  • Zapier (transfer survey responses to Slack)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot process your answers

Cannot contact you if you win the survey

When you complete the form "Nanit for business"
  • Full name

  • Email Address

  • Company name

  • Phone number

  • Any other information that you decide to provide/supply us

  • To process your request

  • To contact you to send you more information about Nanit for businesses

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to process your request)

3rd party platforms such as for the following purposes:

  • Typeform (survey platform)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot process your request

Cannot contact you to send you more information about Nanit for businesses

When you contact us for research inquiries
  • Full name

  • Email Address

  • Phone number

  • Research institution

  • Your research proposal or study objective

  • Research related questions

  • Any other information that you decide to provide/supply us

  • To process your questions

  • To contact you for research purposes

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to process questions)

3rd party platforms such as for the following purposes:

  • Typeform (survey platform)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot process your questions

Cannot contact you for research purposes

When you subscribe to our Nanit's Affiliate Program
  • Full name

  • Password

  • Country

  • To subscribe you to our Affiliate Program

  • To give you additional benefits

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to process questions)

3rd party platforms such as for the following purposes:

  • ShareASale.com, Inc

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot subscribe you to our Affiliate Program

Cannot give you additional benefits

When you want to become an authorized retailer
  • Full name

  • Email address

  • Company name

  • Company website

  • Federal Tax ID number

  • Copy of your Resale Certificate/License

  • Are you interested in selling Nanit inside the U.S. or Canada?

  • Any other information that your decide to provide/supply us

  • To become an authorized retailer

  • To contact you for more information

  • To analyze your application

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to process questions)

3rd party platforms such as for the following purposes:

  • Qualtrics (survet platform)

  • Shopify (e-commerce CMS)

  • Mailchimp (Marketing tool)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot become an authorized retailer

Cannot contact you for more information

Cannot analyze your application

When we process your job application
  • Full name

  • Email address

  • Phone number

  • Address

  • CV / resume

  • Any other information that your decide to provide/supply us

  • To assess you as a candidate

  • To analyze your application

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to assess you as a candidate)

3rd party platforms such as for the following purposes:

  • Google (email provider)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot assess you as a candidate

Cannot analyze your application

When you sign up for our newsletters / email list / blog
  • Full name

  • Email address

  • Due birth or birth date

  • To send you marketing communications

Consent

Legitimate interest (e.g. send you more information about Nanit)

3rd party platforms such as for the following purposes:

Advertising

  • Facebook - ad platform

  • Google Ads - ad platform

  • Marin Software - ad platform

  • Criteo - ad platform

  • Quora - ad platform

  • Reddit - ad platform

  • Pinterest - ad platform

  • Yahoo - ad platform

  • AdRoll - ad platform

  • Taboola - ad platform

  • Perfect Audience - ad platform

  • Shareasale - affiliate platform

  • Outbrain - ad platform

  • Supermetrics - advertising analytics tool

E-Commerce

  • Shopify - ecommerce CMS

  • Seguno - marketing software for identifying influencers

  • ID.me - marketing software for verifying identity of military customers

  • Disco - marketing software for creatung bulk discount codes

  • Referralcandy - marketing software for referrals

  • Signifyd - marketing software for fraud prevention

  • Stitch Labs - inventory management tool, sends orders to our warehouse for fulfillment

  • Avalara/TaxJar - tax collection software

  • Zapier - used to connect various tools together

Until you send a deletion request or unsubscribe or we proactively decide to delete the data.

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period.

Cannot send you marketing communications

When you contact us (e.g. customer support, help, submit a request)
  • Full name

  • Email address

  • Phone number

  • Message

  • Any other information that your decide to provide/supply us

  • To process and answer questions

  • To provide support (e.g., to solve problems, bugs or issues)

  • To customize your experience

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to answer your questions)

3rd party platforms such as for the following purposes:

  • Zendesk (Customer support)

  • Slack (team communications and answer collection)

  • Monday.com (storage)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot process and answer questions

Cannot provide support (e.g., to solve problems, bugs or issues)

Cannot customize your experience

When you make use of our App and Camera
When you create an account, purchase a product and/or Services
  • Full name

  • Email address

  • Phone number

  • Device Information (brand, model etc.)

  • Profile image

  • Payment information (including credit card details and billing information)

  • Any other information that your decide to provide/supply us

  • To create an account

  • To process the order of the subscription

  • To perform/execute the agreement

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Legitimate interest (e.g. to fulfil an order)

3rd party platforms such as for the following purposes:

  • AWS (Hosting & Storage)

  • Intercom (Customer Communication)

  • Mixpanel (User Analytics)

  • Mandrill (Email notifications)

  • Zendesk (Customer support)

  • Stitch Data (BI)

  • Tableau (BI)

  • Coralogix (Log processing)

  • RouteThis (app logs)

  • Firebase (app crash information)

  • Alexa (when using Alexa)

  • Google Analytics (Web page tracking)

  • Apple (push notifications)

  • Shopify (purchase)

  • Google (spreadsheets)

  • Stripe (Payment processing)

Until you send a deletion request or unsubscribe or we proactively decide to delete the data.

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period.

Cannot create an account, can’t use Nanit camera

Cannot process the product order

Cannot perform the agreement

When you set up Nanit's camera
  • Full name

  • Email address

  • Country they live in

  • Relation to baby

  • Phone number

  • Profile picture

  • User’s Time zone

  • WIFI Network Name

  • IP address

  • Humidity and temperature of the baby's room

  • Billing information

    • Card number

    • Billing information

  • Video recording of crib environment

  • Images of crib environment

  • Usage pattern

  • Any other data you decide to provide/supply

  • To set up the camera installation

  • To create the user account

  • To give you access to the cameras, records, microphone, etc

  • To provide you with the night summary and other features and Nanit's services

  • To generate age-specific sleep guidance and analytics of the baby

  • To provide you with tips

  • To send you alarms and alerts

  • To provide customer communication

  • To allow you to get an automatic subscription renewal

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to set up the camera installation).

3rd party platforms such as for the following purposes:

  • AWS - Hosting & Storage

  • Intercom - Customer Communication

  • Mixpanel - User Analytics

  • Stripe - Payment processing

  • Stitch Data - BI

  • Tableau - BI

  • RouteThis - Network Troubleshooting

  • Coralogix - Log processing

  • Cloudfactory (RnD machine learning training)

  • Google (spreadsheets)

  • Weights and Biases (RnD machine learning training)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot set up the camera installation

Cannot create user account

Cannot give you access to the cameras, records, microphone, etc.

Cannot provide you with the night summary and other features and Nanit's services

Cannot generate age-specific sleep guidance and analytics of the baby

Cannot provide you with tips

Cannot send you alarms and alerts

Cannot provide customer communication

Cannot allow you to get an automatic subscription renewal

  • Geolocation

  • To enable the Bluetooth to paring

Consent

None

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot enable the Bluetooth to paring

  • Email address

  • Full name

  • To send you marketing communications

Consent

Legitimate interest (e.g., to send you more information about Nanit)

Advertising

  • Facebook - ad platform

  • Google Ads - ad platform

  • Marin Software - ad platform

  • Criteo - ad platform

  • Quora - ad platform

  • Reddit - ad platform

  • Pinterest - ad platform

  • Yahoo - ad platform

  • AdRoll - ad platform

  • Taboola - ad platform

  • Perfect Audience - ad platform

  • Shareasale - affiliate platform

  • Outbrain - ad platform

  • Supermetrics - advertising analytics tool

E-Commerce

  • Shopify - ecommerce CMS

  • Seguno - marketing software for identifying influencers

  • ID.me - marketing software for verifying identity of military customers

  • Disco - marketing software for creatung bulk discount codes

  • Referralcandy - marketing software for referrals

  • Signifyd - marketing software for fraud prevention

  • Stitch Labs - inventory management tool, sends orders to our warehouse for fulfillment

  • Avalara/TaxJar - tax collection software

  • Zapier - used to connect various tools together

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot send you marketing communications

Data regarding the baby (under 18 years old)

  • Baby details:

    • Baby name

    • Baby profile image

    • Baby gender

    • Due birth date

    • Date of birth

  • Any other data you decide to provide/supply

  • To create the baby's profile

  • To provide you with Nanit services

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to set up the camera installation for your baby).

3rd party platforms such as for the following purposes:

  • AWS (Hosting & Storage)

  • Intercom (Customer Communication)

  • Mixpanel (User Analytics)

  • Stitch Data (BI)

  • Coralogix (Log processing)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws.

Cannot create the baby's profile

Cannot provide you with Nanit services

When you enable the recording or streaming features for your use of the Services
  • User name

  • Users / caregivers

  • Video and audio from the camera

  • Sensor readings (Temperature / Humidity)

  • To use the Nanit camera

  • To enable the recording or streaming features for the services (i.e., depending on the Nanit's model, Nanit will use some of the following features: audio, video, record, microphone, etc)

  • To obtain the breathing motion monitoring of the baby

  • To send you alerts

  • To provide you with the sleep analytics/guidance

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g., to enable the recording of the cameras, to provide the services)

3rd party platforms such as for the following purposes:

  • AWS (Hosting & Storage)

  • Intercom (Customer Communication)

  • Mixpanel (User Analytics)

  • Stripe (Payment processing)

  • Stitch Data (BI)

  • Tableau (BI)

  • RouteThis (Network Troubleshooting)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws

Cannot use Nanit camera

Cannot record or streaming features for the services

Cannot obtain the breathing motion monitoring

Cannot send you alerts

Cannot provide you with the sleep analytics

  • To anonymize the sleep analytics/guidance in order to generate sleep metrics for research purposes

(read more in the use case When we use the Sleep metrics of our customers for research purposes)

Consent

3rd party platforms such as for the following purposes:

  • AWS (Hosting & Storage)

The anonymized sleep analytics/guidance are stored indefinitely (because they do not include personal data)

Cannot anonymize the sleep analytics/guidance in order to generate sleep metrics for research purposes

When you create additional caregivers for your use of the Services
  • Full name

  • Email address

  • Relation with the baby

  • Account type and settings

  • Any other information that you decide to provide/supply us

  • To create additional users for the Services

  • To allow you to have access from more than one device

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. create additional users)

3rd party platforms such as for the following purposes:

  • AWS (Hosting & Storage)

  • Intercom (Customer Communication)

  • Mixpanel (User Analytics)

  • Stripe (Payment processing)

  • Stitch Data (BI)

  • Tableau (BI)

  • RouteThis (Network Troubleshooting)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws

Cannot create additional users for the Services

Cannot allow you to have access from more than one device

When you attend a marketing event and provide Personal Data
  • Full name

  • Email address

  • Phone number

  • Any other information that you decide to provide/supply us

  • To establish a business connection

  • To send you marketing communications

Depending on the context, our legal basis for collecting this information is the consent you give us for this purpose, legitimate interest (e.g., to send you more information about Nanit), and/or for the purposes of pre-contractual discussions

3rd party platforms such as for the following purposes:

Advertising

  • Facebook - ad platform

  • Google Ads - ad platform

  • Marin Software - ad platform

  • Criteo - ad platform

  • Quora - ad platform

  • Reddit - ad platform

  • Pinterest - ad platform

  • Yahoo - ad platform

  • AdRoll - ad platform

  • Taboola - ad platform

  • Perfect Audience - ad platform

  • Shareasale - affiliate platform

  • Outbrain - ad platform

  • Supermetrics - advertising analytics tool

E-Commerce

  • Shopify - ecommerce CMS

  • Seguno - marketing software for identifying influencers

  • ID.me - marketing software for verifying identity of military customers

  • Disco - marketing software for creatung bulk discount codes

  • Referralcandy - marketing software for referrals

  • Signifyd - marketing software for fraud prevention

  • Stitch Labs - inventory management tool, sends orders to our warehouse for fulfillment

  • Avalara/TaxJar - tax collection software

  • Zapier - used to connect various tools together

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws

Cannot establish a business connection

Cannot send you marketing communications

When we acquire your Personal Data from third-party sources (such as lead-generation companies)
  • Full name

  • Email address

  • Address

  • Phone number

  • To establish a business connection

Depending on the context, our legal basis for collecting this information is the consent you give us for this purpose, legitimate interest (e.g., to send you more information about Nanit), and/or for the purposes of pre-contractual discussions.

3 rd party platforms such as for the following purposes:

  • Hosting

  • Storage

  • Email marketing

  • Processing purposes

  • CRM

Advertising

  • Facebook - ad platform

  • Google Ads - ad platform

  • Marin Software - ad platform

  • Criteo - ad platform

  • Quora - ad platform

  • Reddit - ad platform

  • Pinterest - ad platform

  • Yahoo - ad platform

  • AdRoll - ad platform

  • Taboola - ad platform

  • Perfect Audience - ad platform

  • Shareasale - affiliate platform

  • Outbrain - ad platform

  • Supermetrics - advertising analytics tool

E-Commerce

  • Shopify - ecommerce CMS

  • Seguno - marketing software for identifying influencers

  • ID.me - marketing software for verifying identity of military customers

  • Disco - marketing software for creating bulk discount codes

  • Referralcandy - marketing software for referrals

  • Signifyd - marketing software for fraud prevention

  • Stitch Labs - inventory management tool, sends orders to our warehouse for fulfillment

  • Avalara/TaxJar - tax collection software

  • Zapier - used to connect various tools together

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws

Cannot send you marketing communications

When we use the Personal Data of our service providers and suppliers
  • Full name

  • Email address

  • Phone number

  • Company name

  • Any other information that you decide to provide/supply us

  • To contact our service providers

  • To perform the applicable agreement

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Legitimate interest (e.g. perform the contract, send contract-related communications)

3rd party platforms such as for the following purposes:

  • Bill.com (invoices)

  • Svb (bank account, transactions)

  • Quickbooks (accounting)

  • Abacus (invoices)

  • Monday.com (storage)

  • Google drive (Storage)

  • Box.com (storage)

  • Dropbox (storage)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws

Cannot communicate with you

Cannot perform the applicable agreement

When we use the Personal Data of our Resellers, Distributors and Agents
  • Full name

  • Email address

  • Phone number

  • Company name

  • Any other information that you decide to provide/supply us

  • To contact our Resellers, Distributors, Agents

  • To perform the applicable agreement

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Legitimate interest (e.g. perform the contract, send contract-related communications)

3rd party platforms such as for the following purposes:

  • Bill.com (invoices)

  • Svb (bank account, transactions)

  • Quickbooks (accounting)

  • Abacus (invoices)

  • Monday.com (storage)

  • Google drive (Storage)

  • Box.com (storage)

  • Dropbox (storage)

Until we no longer need the information and proactively delete it or you send a valid deletion request.

Please note that we may retain it for a longer or shorter period in accordance with data retention laws

Cannot communicate with our Resellers, Distributors, Agents

Cannot perform the applicable agreement

When we use the Sleep metrics of our customers for research purposes
  • Sleep metrics (which, for clarity, do not include personal data)

  • To improve the services

  • To generate analytics from the sleep metrics

  • To publish at scientific conferences and in scientific journals the analytics research results

IMPORTANT NOTE: Please note that when you authorize us to anonymize aggregate sleep metrics data, we share with it with Flinders University. Flinders University analyzes the data for research and publication purposes to validate the technology and report on infant sleep.

N/A

N/A

Sleep metrics are stored indefinitely (because they do not include personal data)

Cannot improve the services

Cannot generate analytics from the sleep metrics

Cannot publish at scientific conferences and in scientific journals the analytics research results


Finally, please note that some of the abovementioned personal data will be used for fraud detection and prevention, and for security purposes. The abovementioned personal data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize your personal data. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).

2. How we protect and store your information


2.1 - Security. We have implemented appropriate technical, organizational and security measures designed to protect your personal data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

2.2 - Retention of your Personal data. In addition to the retention periods mentioned above, in some circumstances we may store your personal data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your personal data or dealings. We have an internal data retention policy to ensure that we do not retain your personal data perpetually. Regarding retention of cookies, you can read more in our cookie policy [https://www.nanit.com/legal/cookie-policy].

3. How we share your personal information


In addition to the recipients described above, we may share your personal data as follows:

  • To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;

  • If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your personal data to such third party (whether actual or potential) in connection with the foregoing events;

  • In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your personal data in connection with the foregoing events; and/or

  • Where you have provided your consent to us sharing or transferring your personal data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality);

If you want to receive the list of the current recipients of your Personal data, please make your request by contacting us at privacy@nanit.com.

4. Additional information regarding transfers of personal information


  • Storage: AWS – Virginia, US, Google Drive – Google maintain servers around the world. For more information, regarding Google’s legal frameworks for data transfers, please visit the following links: https://policies.google.com/privacy/frameworksand
    https://support.google.com/policies/troubleshooter/7575787?visit_id=637039011088496587-3381196795&hl=en&rd=2#ts=7576505.

  • Access from Israel: Access from Israel is covered by the European Commission’s Adequacy Decision regarding Israel. You can read more here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en

  • Access from US: Access from US is covered by Nanit's Intra-company agreement which includes the Standard Contractual Clauses. In addition, Nanit has certified under the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield. Certification: https://www.privacyshield.gov/participant?id=a2zt0000000Cd9xAAC&status=Active

  • Internal transfers: We ensure transfers within the Nanit group will be covered by an agreement entered into by members of the Nanit group (an intra-group agreement) which contractually obliges each member to ensure that Personal Data receives an adequate and consistent level of protection wherever it is transferred to;

  • External Transfers: Where we transfer your personal data outside of EU/EEA, for example to third parties who provide us with services), we will obtain contractual commitments from them to protect your personal data.

5. Your privacy rights


5.1. The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by the GDPR or CCPA):

  • You have a right to access personal data held about you. Your right of access may normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;

  • You have the right to request that we rectify any personal data we hold that is inaccurate or misleading;

  • You have the right to request the erasure/deletion of your personal data (e.g. from our records). Please note that there may be circumstances in which we are required to retain your personal data, for example for the establishment, exercise or defense of legal claims;

  • You have the right to object, to or to request restriction, of the processing;

  • You have the right to data portability. This means that you may have the right to receive your personal data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;

  • You have the right to object to profiling;

  • You have the right to withdraw your consent at any time. Please note that there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations.
    Also, please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;

  • You also have a right to request certain details of the basis on which your personal data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality;

  • You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time or before the relevant institutions in your place of residence.
    We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.

You can exercise your rights by contacting us at privacy@nanit.com. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.


5.2. Deleting your account: Should you ever decide to delete your account, you may do so by emailing privacy@nanit.com. If you terminate your account, any association between your account and personal data we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.

6. Other California Privacy Rights


California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@nanit.com.

We do not sell your Personal data.

Nanit will not discriminate against a consumer because the consumer exercised any of the consumer’s rights, including, but not limited to, by:

  1. Denying goods or services to the consumer

  2. Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.

  3. Providing a different level or quality of goods or services to the consumer.

  4. Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.

6. Use by children


We do not offer our products or services for use by children, and, therefore, we do not knowingly collect personal data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any personal data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide personal data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@nanit.com.

7. Links to and interaction with third party products


We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

8. Log files


We may make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us.
We may use such information to analyze trends, administer the Site, track users’ movement around the Site, and gather demographic information.

9. Analytic tools


  • Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with personal information. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at http://www.google.com/analytics/terms/us.html/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.

We reserve the right to use other analytic tools.

  • We reserve the right to use other analytic tools.

10. Specific provisions applicable under California Privacy Law


California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@nanit.com. Please note that we will respond to one request per customer each year, unless otherwise required by law.

11. Our California do not track notice


We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party web sites or online services. We may allow third parties, such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Services.

12. Deletion of content from California residents


If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or personal information you have publicly posted. If you wish to remove such content or personal information and you specify which content or personal information you wish to be removed, we will do so in accordance with applicable law. Please be aware that after removal you may not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or personal information you have posted and that there may be circumstances in which the law does not require us to enable removal of content.

13. Contact us


If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@nanit.com.

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Disclaimer

Nanit is not a medical device. Nanit is a connected product designed and intended to continuously learn from the data it collects to help you understand your baby's sleep patterns. It is not intended to diagnose, treat or cure any disease or other condition, including but not limited to, Sudden Infant Death Syndrome (SIDS). False positive or false negative readings about your baby’s breathing patterns are a potential risk of Nanit. Height measurements are assessed using computer vision algorithms and are estimated - Nanit makes no guarantee that they are 100% accurate. Medical decisions should never be made using Nanit growth data. Nanit should not substitute for the care and oversight of an adult or consultation with medical professionals.

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