Nanit Privacy Policy
Last Updated: July 26, 2020
This privacy policy (“Privacy Policy”) governs how we, Udisense, Inc. DBA: Nanit (together, “Nanit” “we”, “our” or “us”) use, collect and store Personal Data we collect or receive from or about you (“User”, “you”) such as in the following use cases:
When you browse or visit our website, www.nanit.com (“Website”);
-
When you make use of, or interact with, our Website
When you request a free trial
When you download the guides
When you use our “refer a friend” functionality
When you send gift certificates and products
When you write reviews
When you apply and complete the survey
When you complete the form "Nanit for business"
When you contact us for research inquiries
When you subscribe to our Nanit's Affiliate Program
When you want to become an authorized retailer
When we process your job application
When you subscribe to the email list / newsletters / blog
When you contact us (e.g. customer support, help, submit a request)
-
When you make use of our App and Camera (together and separately the "Services")
When you create an account, purchase a product and/or Services
When you set up the Nanit's camera
When you enable the recording or streaming features for the Services
When you create additional caregivers for your use of the Services
When you attend a marketing event and provide Personal Data
When we acquire your Personal Data from third-party sources (such as lead-generation companies)
When we use the Personal Data of our service providers and suppliers(e.g., contact details)
When we use the Personal Data of our Resellers, Distributors, Agents (e.g., contact details)
When we use the Sleep metrics of our customers for research purposes
We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal data. “Personal data” or “personal information” means any information that can be used, alone or together with other data, to uniquely identify any living human being. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant for GDPR-protected individuals.
Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.
Table of contents:
What information we collect, why we collect it, and how it is used
Additional information regarding transfers of personal information
This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically for the latest version of the Privacy Policy, as indicated below. If there will be any significant changes made to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.
1. What information we collect, why we collect it, and how it is used
| Data we collect | Why is the data collected and for what purposes? | Legal basis | Third parties with whom we share your data | Period of storage | Consequences of not providing the data |
|---|---|---|---|---|---|
| When you browse or visit our website | |||||
|
Cookies, analytic tools and log files. For more information, please read our cookies policy [https://www.nanit.com/legal/cookie-policy] |
Marketing, analytics, statistics, to improve our Website. |
Consent Legitimate interest (e.g. essential cookies) |
3rd party platforms such as for the following purposes:
|
For more information, please read our cookies policy [https://www.nanit.com/legal/cookie-policy] |
Cannot collect and store the information Cannot use or access some parts of the website |
| When you make use of, or interact with, our Website | |||||
| When you request a free trial | |||||
|
|
Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. to provide a free trial). |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot provide a free trial Cannot notify when free trial is about to be over Cannot offer users to upgrade their plan Cannot renew plan when free period is over |
|
To send marketing communications |
Consent |
3rd party platforms such as for the following purposes: Advertising
E-Commerce
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot send marketing communications |
| When you download the guides | |||||
|
|
Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. to provide a free trial). |
3rd party platforms such as for the following purposes: Advertising
E-Commerce
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot download the guides. |
| When you use our "refer a friend" functionality | |||||
|
For more details, please see our Referral Program Terms of Service |
Consent Legitimate interest (e.g. to process the request). |
3rd party platforms such as for the following purposes: Advertising
E-Commerce
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot process your "refer a friend" request Cannot get a reward for the "refer a friend" functionality |
|
|
Consent |
3rd party platforms such as for the following purposes: Advertising
E-Commerce
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot send you marketing communications |
| When you send gift certificates and products | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. to process the request). |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot process your request Cannot collect payments for gift Cannot liver the gift card |
|
|
Consent |
3rd party platforms such as for the following purposes: Advertising
E-Commerce
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot send you marketing communications |
| When you write reviews | |||||
|
|
Consent Legitimate interest (e.g. publish your reviews of Nanit) |
3rd party platforms such as for the following purposes: Advertising
E-Commerce
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot process and share your review / story Cannot publish your review in our website or Nanit's channels (e.g. social networks) |
| When you apply and complete the survey | |||||
|
|
Consent Legitimate interest (e.g. to process your response of the survey) |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot process your answers Cannot contact you if you win the survey |
| When you complete the form "Nanit for business" | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. to process your request) |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot process your request Cannot contact you to send you more information about Nanit for businesses |
| When you contact us for research inquiries | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. to process questions) |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot process your questions Cannot contact you for research purposes |
| When you subscribe to our Nanit's Affiliate Program | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. to process questions) |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot subscribe you to our Affiliate Program Cannot give you additional benefits |
| When you want to become an authorized retailer | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. to process questions) |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot become an authorized retailer Cannot contact you for more information Cannot analyze your application |
| When we process your job application | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. to assess you as a candidate) |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot assess you as a candidate Cannot analyze your application |
| When you sign up for our newsletters / email list / blog | |||||
|
|
Consent Legitimate interest (e.g. send you more information about Nanit) |
3rd party platforms such as for the following purposes: Advertising
E-Commerce
|
Until you send a deletion request or unsubscribe or we proactively decide to delete the data. Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period. |
Cannot send you marketing communications |
| When you contact us (e.g. customer support, help, submit a request) | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. to answer your questions) |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot process and answer questions Cannot provide support (e.g., to solve problems, bugs or issues) Cannot customize your experience |
| When you make use of our App and Camera | |||||
| When you create an account, purchase a product and/or Services | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g. to fulfil an order) |
3rd party platforms such as for the following purposes:
|
Until you send a deletion request or unsubscribe or we proactively decide to delete the data. Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period. |
Cannot create an account, can’t use Nanit camera Cannot process the product order Cannot perform the agreement |
| When you set up Nanit's camera | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. to set up the camera installation). |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot set up the camera installation Cannot create user account Cannot give you access to the cameras, records, microphone, etc. Cannot provide you with the night summary and other features and Nanit's services Cannot generate age-specific sleep guidance and analytics of the baby Cannot provide you with tips Cannot send you alarms and alerts Cannot provide customer communication Cannot allow you to get an automatic subscription renewal |
|
|
Consent |
None |
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot enable the Bluetooth to paring |
|
|
Consent Legitimate interest (e.g., to send you more information about Nanit) |
Advertising
E-Commerce
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot send you marketing communications |
|
Data regarding the baby (under 18 years old)
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. to set up the camera installation for your baby). |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. |
Cannot create the baby's profile Cannot provide you with Nanit services |
| When you enable the recording or streaming features for your use of the Services | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g., to enable the recording of the cameras, to provide the services) |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws |
Cannot use Nanit camera Cannot record or streaming features for the services Cannot obtain the breathing motion monitoring Cannot send you alerts Cannot provide you with the sleep analytics |
(read more in the use case When we use the Sleep metrics of our customers for research purposes) |
Consent |
3rd party platforms such as for the following purposes:
|
The anonymized sleep analytics/guidance are stored indefinitely (because they do not include personal data) |
Cannot anonymize the sleep analytics/guidance in order to generate sleep metrics for research purposes |
|
| When you create additional caregivers for your use of the Services | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. create additional users) |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws |
Cannot create additional users for the Services Cannot allow you to have access from more than one device |
| When you attend a marketing event and provide Personal Data | |||||
|
|
Depending on the context, our legal basis for collecting this information is the consent you give us for this purpose, legitimate interest (e.g., to send you more information about Nanit), and/or for the purposes of pre-contractual discussions |
3rd party platforms such as for the following purposes: Advertising
E-Commerce
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws |
Cannot establish a business connection Cannot send you marketing communications |
| When we acquire your Personal Data from third-party sources (such as lead-generation companies) | |||||
|
|
Depending on the context, our legal basis for collecting this information is the consent you give us for this purpose, legitimate interest (e.g., to send you more information about Nanit), and/or for the purposes of pre-contractual discussions. |
3 rd party platforms such as for the following purposes:
Advertising
E-Commerce
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws |
Cannot send you marketing communications |
| When we use the Personal Data of our service providers and suppliers | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g. perform the contract, send contract-related communications) |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws |
Cannot communicate with you Cannot perform the applicable agreement |
| When we use the Personal Data of our Resellers, Distributors and Agents | |||||
|
|
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g. perform the contract, send contract-related communications) |
3rd party platforms such as for the following purposes:
|
Until we no longer need the information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws |
Cannot communicate with our Resellers, Distributors, Agents Cannot perform the applicable agreement |
| When we use the Sleep metrics of our customers for research purposes | |||||
|
IMPORTANT NOTE: Please note that when you authorize us to anonymize aggregate sleep metrics data, we share with it with Flinders University. Flinders University analyzes the data for research and publication purposes to validate the technology and report on infant sleep. |
N/A |
N/A |
Sleep metrics are stored indefinitely (because they do not include personal data) |
Cannot improve the services Cannot generate analytics from the sleep metrics Cannot publish at scientific conferences and in scientific journals the analytics research results |
Finally, please note that some of the abovementioned personal data will be used for fraud detection and prevention, and for security purposes. The abovementioned personal data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize your personal data. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
2. How we protect and store your information
2.1 - Security. We have implemented appropriate technical, organizational and security measures designed to protect your personal data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
2.2 - Retention of your Personal data. In addition to the retention periods mentioned above, in some circumstances we may store your personal data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your personal data or dealings. We have an internal data retention policy to ensure that we do not retain your personal data perpetually. Regarding retention of cookies, you can read more in our cookie policy [https://www.nanit.com/legal/cookie-policy].
3. How we share your personal information
In addition to the recipients described above, we may share your personal data as follows:
To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your personal data to such third party (whether actual or potential) in connection with the foregoing events;
In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your personal data in connection with the foregoing events; and/or
Where you have provided your consent to us sharing or transferring your personal data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality);
If you want to receive the list of the current recipients of your Personal data, please make your request by contacting us at privacy@nanit.com.
4. Additional information regarding transfers of personal information
Storage: AWS – Virginia, US, Google Drive – Google maintain servers around the world. For more information, regarding Google’s legal frameworks for data transfers, please visit the following links: https://policies.google.com/privacy/frameworksand
https://support.google.com/policies/troubleshooter/7575787?visit_id=637039011088496587-3381196795&hl=en&rd=2#ts=7576505.Access from Israel: Access from Israel is covered by the European Commission’s Adequacy Decision regarding Israel. You can read more here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en
Access from US: Access from US is covered by Nanit's Intra-company agreement which includes the Standard Contractual Clauses. In addition, Nanit has certified under the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield. Certification: https://www.privacyshield.gov/participant?id=a2zt0000000Cd9xAAC&status=Active
Internal transfers: We ensure transfers within the Nanit group will be covered by an agreement entered into by members of the Nanit group (an intra-group agreement) which contractually obliges each member to ensure that Personal Data receives an adequate and consistent level of protection wherever it is transferred to;
External Transfers: Where we transfer your personal data outside of EU/EEA, for example to third parties who provide us with services), we will obtain contractual commitments from them to protect your personal data.
5. Your privacy rights
5.1. The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by the GDPR):
You have a right to access personal data held about you. Your right of access may normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
You have the right to request that we rectify any personal data we hold that is inaccurate or misleading;
You have the right to request the erasure/deletion of your personal data (e.g. from our records). Please note that there may be circumstances in which we are required to retain your personal data, for example for the establishment, exercise or defense of legal claims;
You have the right to object, to or to request restriction, of the processing;
You have the right to data portability. This means that you may have the right to receive your personal data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
You have the right to object to profiling;
You have the right to withdraw your consent at any time. Please note that there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations.
Also, please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;You also have a right to request certain details of the basis on which your personal data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality;
You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time or before the relevant institutions in your place of residence.
We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.
You can exercise your rights by contacting us at privacy@nanit.com. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
5.2. Deleting your account: Should you ever decide to delete your account, you may do so by emailing privacy@nanit.com. If you terminate your account, any association between your account and personal data we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.
6. Use by children
We do not offer our products or services for use by children, and, therefore, we do not knowingly collect personal data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any personal data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide personal data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@nanit.com.
7. Links to and interaction with third party products
We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.
8. Log files
We may make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us.
We may use such information to analyze trends, administer the Site, track users’ movement around the Site, and gather demographic information.
9. Analytic tools
Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with personal information. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at http://www.google.com/analytics/terms/us.html/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
We reserve the right to use other analytic tools.
We reserve the right to use other analytic tools.
10. Specific provisions applicable under California Privacy Law
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@nanit.com. Please note that we will respond to one request per customer each year, unless otherwise required by law.
11. Our California do not track notice
We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party web sites or online services. We may allow third parties, such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Services.
12. Deletion of content from California residents
If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or personal information you have publicly posted. If you wish to remove such content or personal information and you specify which content or personal information you wish to be removed, we will do so in accordance with applicable law. Please be aware that after removal you may not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or personal information you have posted and that there may be circumstances in which the law does not require us to enable removal of content.
13. Contact us
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@nanit.com.